Frequently Asked Questions at Gothenburg Hostel

 

When can we check in?

Regular check-in is from 14:00, but early check-in is usually possible. If you arrive after 16:00, you can check in at any time using our key box. Read more here.
 

Can we park our car at your hostel?

Yes, we offer garage parking for 190 SEK per day. You can book it here.
Read more here.
 

Are bed linens and towels included?

Yes, bed linens and towels are included in all rooms, except for group bookings of more than 15 people. Read more here.
 

Breakfast

We serve a continental breakfast buffet in the mornings for 115 SEK per person. Breakfast can be booked here or purchased on-site.
Read more here.
 

Cancellation policy

Read more here.
 

What is available in the guest kitchen?

The guest kitchen is open 24/7 and is equipped with a fridge, freezer, microwave, stove, and cooking utensils. Read more here.
 

House Rules
  • Quiet hours in accommodation areas from 22:00 to 07:00.
  • No smoking indoors.
  • The kitchen and common areas must be cleaned after use.

    Read more here.
     

Where is the hostel located?

We are located at Mölndalsvägen 23, near Liseberg and public transportation. Read more here.
 

How do we pay?

We accept card payments and Swish. Cash is not accepted. Payment is required before check-in.
 

Do we need to clean the room before leaving?

No, but we appreciate it if you take out your bed linens, towels, and trash upon check-out. Otherwise, a cleaning fee of 60 SEK per person will be charged. Final cleaning can be booked separately here.
 

Can we come and go as we please?

Yes, you have access to the hostel 24/7 with your room key.
 

Do you have wheelchair-accessible rooms?

Yes, we have wheelchair-accessible rooms and facilities. Please contact us for more information.
 

Are all rooms non-smoking?

Yes, all rooms are non-smoking.
 

Is a hairdryer available?

Yes, hairdryers are available at the reception.
 

Do you have an iron?

Yes, an iron and ironing board are available to borrow for free.
 

What breakfast options are available for people with allergies?

We offer gluten-free bread and lactose-free products. Please inform us in advance if you have other allergies or dietary preferences.
 

Can I bring my pet?

No, unfortunately, pets are not allowed.
 

Is there luggage storage available?

Yes, we offer free luggage storage in connection with check-in and check-out.
 

Can I book for large groups?

Yes, we welcome groups! Read more here.